Skip to main content
8 a.m. to 6 p.m. CST, Monday - Friday
Contact Us 1.888.636.1789 8 a.m. to 6 p.m. CST, Monday - Friday

Overview

SouthStar Energy Services LLC ("SouthStar", "we", "us" or "our") respects your privacy and is committed to complying with this privacy policy ("Privacy Policy"), which describes what information we collect about you, including how we collect it, how we use it, with whom we may share it and what choices you have regarding our use of your information. This Privacy Policy applies to information collected on our websites, which include, but are not limited to, southstarenergy.com, gng.com, onlyfng.com, grandrapidsenergy.com, illenergysolutions.com, illenergy.com, ohionaturalgas.com, and pennsylvaniaenergy.com (each, individually, a "Website" and, collectively, the "Websites"), any mobile applications associated with these Websites, including, without limitation, Google Contacts (the "Mobile Applications), all interactive features such as Refer a Friend and other features, applications, widgets, blogs, social networks and social network "tabs", and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology or any associated content, material, or functionality contained on the Websites or Mobile Applications (collectively, the "Services" and, together with the Website and the Mobile Applications, the "System"). SouthStar operates as a natural gas marketer or supplier under the names "SouthStar Energy Services", "Georgia Natural Gas", "Ohio Natural Gas", "Pennsylvania Energy", "Florida Natural Gas", and "Grand Rapids Energy". For the purposes of this Privacy Policy, references to "SouthStar" shall include SouthStar Energy Services LLC and all of its members, affiliates, subsidiaries (Illinois Energy, USA, LLC and Illinois Energy Solutions, USA, LLC), directors, officers, agents, and employees.

This Privacy Policy is incorporated into and is a part of the terms of use of the System located here (the "Terms of Use"). We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Use. By accessing and using the System, or any part thereof, you agree that you have read and understand this Privacy Policy, and that in exchange for access to the System, you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.